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Niome Art is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

WHAT IS PERSONAL INFORMATION AND WHY WE COLLECT IT

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses and phone number.

This Personal Information is obtained in many ways including correspondence, by email, via our website www.niomeart.com, from our Etsy shop Niome Art.

We collect your Personal Information for the primary purpose of providing our services to you and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing or click the ‘unsubscribe’ link on our emails sent.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

SENSITIVE INFORMATION

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.

Please note that we do not usually collect any Sensitive Information as mentioned above. This clause is here for your peace of mind that if we have any Sensitive Information, it will be treated respectfully and according to the law.

DEVICE INFORMATION

When you visit our website, www.niomeart.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device. Additionally, as you browse our website, we collect information about the individual web pages or products that you view, what website search terms referred you to our website and information about how you interact with our website.

HOW WE COLLECT DEVICE INFORMATION

The Device Information is collected by one of the following means:

• Cookies. Cookies are data files that are placed on your device and often include an anonymous unique identifier. Please see the following link for more information and how to disable cookies http://www.allaboutcookies.org.
• Log files. It tracks actions that happen on our website and has information such as your IP address, browser type, internet service provider, referring and exit pages and date and time stamps.
• Web beacons and tags. The electronic files used to record information about how you browse our website.

THIRD PARTIES

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

DISCLOSURE OF PERSONAL INFORMATION

Your Personal Information may be disclosed in a number of circumstances including the following:

• Third parties as needed to fulfil your orders;
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.

For example: we will disclose your name, address and phone number for the courier services to deliver your order. 

Please note that your order will be taken through Etsy website. This means that your Personal Information will be shared with Etsy. For more information regarding Etsy’s Privacy Policy please visit the following website https://www.etsy.com/au/legal/privacy. 

SECURITY OF PERSONAL INFORMATION

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us until you request for it to be destroyed.

ACCESS TO YOUR PERSONAL INFORMATION

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Niome Art will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

MAINTAINING THE QUALITY OF YOUR PERSONAL INFORMATION

It is important to us that your Personal Information is up to date. We  will  take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

POLICY UPDATES

This Policy may change from time to time and is available on our website.

PRIVACY POLICY COMPLAINTS AND ENQUIRIES

If you have any queries or complaints about our Privacy Policy please contact us at:

ika@niomeart.com or use the contact form below.